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- Journey -

 

 

IT Manager Cluster - Movenpick Hotel Hanoi Centre & Mercure Hanoi La Gare. (Aug 2019 to Now)

 

  • Develop a budget plan for the IT department.
  • Migrations Servers, Clients, Printers, User from Movenpick’s Domain to Accor’s Domain.
  • Upgrade OS 2012R2/2016 Servers.
  • Project managed the implementation of office network infrastructure with Accor’s Network Team.
  • Setup and upgrade to Windows 10 for all PC join domain, Printers, Fax, Scanner, Fax machines.
  • Carry out, upgrading, changing all system of cable / switch / router / Ruckus Wi-Fi for Guest and Office Network.
  • Setup new DC, AD Servers and Administering follow Accor’s Standards.

 

IT Task Force Opening MGallery Cat Ba. (May 2020 to Aug 2020

 

  • Review all system: PMS, Symphony, MC, SUN, PBX, Wireless, HR, IPTV, KEY, e-invoice…
  • Work with local vendor to coordinate with Oracle PMS.
  • Work with Oracle Technical team to Interface all system to PMS.
  • Build and review all report template for PMS follow standards.
  • Training daily/monthly tasks for local ITM to complete reports.

 

IT Manager - TNG Holding Vietnam - TNH Hotel Managements. (Nov 2018 to July 2019)

 

  • Develop a solutions plan for the Head Quarter IT department and group of hotels.
  • Working with vendors to looking for best solutions for group hotels such as: PMS, POS, RMS, PABX, Wireless and LAN, CRS, CM, Loyalty...
  • Working with vendor to build mockup rooms such as: Oracle, eZee Font Desk, LG, Sneider, VingCard, Onity, Koler, Alcatel, NEC, Aruba, Meraki, Ruckus,...
  • Build all documents, template, SOP, P&P for group hotels.
  • Support ITM of Ana Mandara Hue Resort.

 

IT Manager - Movenpick Hotel Hanoi. (Jan 2016 to Nov 2018)

 

  • Develop a budget plan for the IT department.
  • Set the goal of improving customer service on Trust You site.
  • Upgrade Opera V4 to V5 and V5 to V9 Cloud.
  • Upgrade MC application to v8.8
  • Upgrade CADENA.
  • Upgrade to Micros POS 9700.
  • Setup all new 2008R2/2012R2 Servers.
  • Setup and management Barracuda Backup Appliance 390.
  • Project managed the implementation of office network infrastructure.
  • Setup and upgrade to Windows 7, 10 for all PC join domain, Printers, Fax, Scanner, Fax machines.
  • Carry out, upgrading, changing all system of cable / switch / router / Ruckus Wi-Fi for Guest and Office Network.
  • Setup new DC and WSUS Servers and Administering.
  • Management Alcatel PBX.
  • Setup and management Smart APC UPS.

 

IT Consultant / IT Manager - Peace Dental Clinic. (Mar 2015 to Dec 2015)

 

  • Designed and implemented new helpdesk call logging system.
  • Project managed the implementation of IT infrastructure.
  • Setup all PC, Printers, Fax, Scanner, Fax machines.
  • Carry out, upgrading, changing all system of cable/switch/router/rack/Wi-Fi for Guest and Clinic Network.
  • Setup VPN Server and Clients.
  • Administering Mail System MDaemon.
  • Managed Blackberry deployment and associated training to all team member.
  • Setup and configure BCO (Booking Calendar Online) and Sync booking calendar for iPhone, iPad, Outlook, Win Phone, Blackberry devices.
  • Build and update contents website www.peaceclinic.vn base on WordPress.
  • Setup and Managements NVR Camera System using Ubiquiti Unifi.
  • Setup Backup Exec and monitoring daily/weekly jobs schedule.
  • Management database of Dr.SUNI application: Guest profile, Picture library...
  • Management Panasonic PBX.

 

IT Executive Cluster - Hilton Hanoi Opera & Hilton Garden Inn Hanoi. (Dec 2007 to Mar 2015)

 

  • Migration Local AD to Global AD.
  • Migration GroupWise email to Microsoft Outlook Exchange.
  • Installation windows OS for IBM Server, Workstations, Printers, Scanner, Fax machines.
  • Upgrading POS system POS8700 to POS9700.
  • Setting up Backup Exec, monitor jobs schedule.
  • Working with Opera Installer for VingCard, iBahn, Alcatel PBX Interface.
  • Managements Alcatel PBX.
  • Daily support for Office and Guest.
  • Management Sophos Antivirus Console.
  • Hilton Garden Inn Hanoi (opened in April, 2013): Participated in IT from the beginning of project in 2012 with Owner and General Manager and Operated the system.
  • Project managed the implementation of IT infrastructure.

 

Projects I provided IT Solution S-DDS Co. Ltd.

  • Administering Mail System MDaemon.
  • Designed and implemented LAN and Wireless network.
  • Setup all PC, Laptop and Printers.
  • Monitoring daily backup data.
  • Support end-user.

Skills